Using an LPA

My LPA documents, have been sent in and I

have received two letters with different reference numbers. Why is this? 

If you have created a health and welfare LPA and a property and finance LPA you will have been sent a separate reference number for each one. The reference numbers for each LPA will be different. Both forms have lots of similar information and it may seem like a duplication, so we advise you check which reference number is for which LPA. 

I have just received my LPA registration letter, what does my activation key mean?  

Your activation key is a one-time code for adding a summary of your LPA to your online account that you can then share with third parties by creating access codes to give them. This is entirely optional. If you wish to set this up, please visit www.gov.uk/use-lpa. Your key will expire after 12 months but you can request a replacement on the website. 

How do I get a new activation key?   

Log into ‘Use an LPA’ www.gov.uk/use-lpaand follow the steps to add your LPA. Follow the on-screen instructions, selecting “No, I need to request a new key.” We will then send you a letter with your new activation key once we have processed your request.